You are eligible for a full or partial reimbursement within 14 calendar days of your purchase. After the 14-day period, you will no longer be eligible and won’t be able to receive a refund.
Reasons for a refund
If you did not receive or were not able to download media after paying;
Information required when applying for a refund
Download and fill the refund form. The form can be downloaded here;
Email the completed form (Word or PDF) to firstname.lastname@example.org;
Make sure to attach the statement of the transaction from your bank and any other relevant files to the email.
BeScouted team will review your report, evaluate the data you submit, and respond to you within 3 business days.
If you have any additional questions feel free to contact us at email@example.com.